Return Eligibility
Defective or damaged products may be eligible for return when reported within 15 days of delivery with supporting details.
Customer Care
Return & Exchange Policy
We stand behind the quality of our footwear. If something is not right with your order, contact us and we will work to resolve it professionally.
Exchange Process
Size or style exchanges are handled case by case. Contact us with your order details and we will guide you.
Damaged Product Reporting
Share clear photos and a brief description of the issue within 15 days of receiving your order.
Incorrect Product Received
If you receive the wrong item, contact us promptly so we can arrange a correction or replacement.
Refund Timeline
Approved refunds are processed after inspection. Timelines depend on payment method and order type.
Customer Support
Reach us on WhatsApp, phone, or email. Our team will review your case and respond with next steps.
Need Help With a Return?
Contact our support team with your order details. We typically respond within one business day during operating hours.